FAQ
FREQUENTLY ASKED QUESTIONS
It is physiotherapy with a 1-on-1 personalized service in the convenience of your home, care centre or other chosen environment. You can receive treatment without worrying about childcare, transportation or mobility restrictions!
No. Physiotherapists are primary health care professionals and therefore you do not require a referral.
Check out our book now page. Feel free to ask us any questions.
Your first appointment will consist of an initial assessment including a medical history interview, a complete physical assessment and a treatment. If possible, please have any diagnostic imaging or medical test results available as they may provide insight into your concern. Generally the first appointment lasts from 60-90 minutes.
Clients vary from a senior citizen in a care home, to a baby in home with torticollis. We work with all ages and all systems in your body including muscles, bones, nerves, fascia, brain and organs. If you are not sure your issue would be addressed, please contact us. Many clients are surprised to see how and what physiotherapy can help.
Common conditions we can help:
Pain- chronic or acute
Injuries sustained in Motor Vehicle Accidents
Tendinitis
Fractures
Joint Replacement
Post-stroke
Mummy Tummy/ Diastasis Recti
Frequent falls
Mobility loss due to dementia/Alzheimer's/neurological disorders
Palliative conditions
General weakness post hospitalization or surgery
Vertigo/BPPV
Repetitive strain injuries
Pelvic prolapse
And many more!
You are not required to supply any equipment. All necessary equipment will be provided at no additional cost. Your therapist may make recommendations for you to purchase for longterm use based on your condition, however it is up to you what you feel will benefit you most.
No. Contracts through Alberta Health Services are limited to specific clinics. This may change in the future however at this time you will be required to pay for our service or use your private health benefits to pay for service.
Yes. Most insurance companies accept claims for physiotherapy, paying either a percentage per appointment or paying to an annual limit. It is recommended to contact your insurance provider to determine your plan's physiotherapy coverage limit. This will assist in providing you with a treatment plan.
Direct billing for all major insurance companies is accepted. Direct billing is currently accepted through: Alberta Blue Cross, Chambers of Commerce Group Insurance, Cowan, Desjardins Insurance, Great- West Life, Johnson Inc, Johnston Group, Manulife, Maximum Benefit, Sun Life Financial, Industrial Alliance, Standard Life, Green Shield Canada, SSQ Financial Group, Canadian Benefit Providers, Equitable Life and NexGen.
We accept cash, E-transfer, credit cards and direct billing are currently accepted. Debit is currently not accepted.
Yes. Please refer to the Alberta Automobile and Insurance Policies and Forms Page and complete an AB-1 Notice of Loss and Proof of Claim Form. Please have this ready to provide on your first appointment. We will assist you in all the required paperwork.
General WCB claims are not accepted. In special circumstances your WCB Claim Advisor may approve in home therapy.
We currently do not offer Massage Therapy Services. We have a partnership with Wellness in Motion in Calgary so please check them out!